The terms weworkunder.

These terms apply to services provided by BarrioVibe. A signed proposal or written scope always takes precedence over anything on this page.

Scope and quotations

Before any work begins you receive a written scope stating what is included, what is excluded, the price and the delivery date. Work outside that scope is quoted separately and started only once you approve it. We do not perform additional work and invoice for it afterwards.

Fees

• Retainers are invoiced monthly in advance.
• Project fees are invoiced 50% on commencement and 50% on delivery.
• Government, regulatory and platform fees (SECP, FBR, IPO Pakistan, chamber membership, app store fees, advertising spend) are charged at cost with the receipt attached. We do not mark them up.
• All fees are exclusive of applicable sales tax.
• Invoices are due within 14 days.

Ownership of work

You own everything we produce for you. Source code repositories, design files, accounting records, advertising accounts, social media accounts and domain registrations are held in your name throughout the engagement, with us acting as a delegated user. On termination there is nothing to transfer: you change the passwords and everything remains yours.

Ownership of deliverables passes to you on payment in full. We retain the right to describe the work publicly only with your written permission.

What we can and cannot guarantee

We guarantee the scope, the delivery date and the quality of our own work. We cannot guarantee outcomes that are decided by a third party. Specifically:

• Approval of a trademark, company registration, licence or refund rests with the relevant authority, not with us.
• Monetization approval on YouTube, TikTok or Facebook is entirely the platform’s decision. Nobody can guarantee it.
• Advertising return depends on your margins, pricing and market. We commit to accurate tracking and honest reporting, not to a specific return figure.
• Search rankings and app store approvals are controlled by Google and Apple respectively.

Any party promising a guaranteed result in these areas is promising something that is not theirs to give.

Your responsibilities

We depend on you for accurate information, documents and timely approvals. Where we file, register or report on your behalf, the accuracy of what you supply is your responsibility, and we are not liable for penalties arising from information that was incorrect or withheld.

Confidentiality

We treat your financial records, business plans and credentials as confidential and will not disclose them to anyone outside our team without your consent, except where required by law.

Termination

Either party may end a retainer with 30 days written notice. There is no lock-in period and no exit fee. Work completed up to the termination date is invoiced normally. Project engagements may be paused or cancelled, with work completed to that point invoiced pro rata.

Liability

Our total liability under any engagement is limited to the fees paid for that engagement in the preceding twelve months. We are not liable for indirect or consequential loss.

Governing law

These terms are governed by the laws of Pakistan, and the courts of Karachi have exclusive jurisdiction.

Contact

Questions about these terms: hello@barriovibe.com.